{"id":29218,"date":"2026-09-30T05:13:05","date_gmt":"2026-09-30T02:13:05","guid":{"rendered":"https:\/\/lemonchiffon-deer-232414.hostingersite.com\/faq\/"},"modified":"2026-10-13T15:32:42","modified_gmt":"2026-10-13T12:32:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/ferraracaffe.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29218\" class=\"elementor elementor-29218 elementor-29105\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2fe1c6 e-con-full fc-bleed e-flex e-con e-parent\" data-id=\"b2fe1c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e8d877e elementor-widget elementor-widget-ferrara_page_hero\" data-id=\"e8d877e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ferrara_page_hero.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<section class=\"fc-phero fc-phero--short\">\n\t\t\t<div class=\"fc-phero__bg\" style=\"background-image:url('https:\/\/ferraracaffe.com\/wp-content\/uploads\/2026\/09\/ferrara-espresso-pour.jpg')\"><\/div>\n\t\t\t<span class=\"fc-phero__shade\"><\/span>\n\t\t\t<div class=\"fc-wrap fc-phero__inner\">\n\t\t\t\t<nav class=\"fc-phero__crumbs\" aria-label=\"Breadcrumb\"><a href=\"https:\/\/ferraracaffe.com\/fr\/\">Home<\/a><i><\/i><span>FAQ<\/span><\/nav>\n\t\t\t\t\t\t\t\t\t<span class=\"fc-eyebrow\">Questions &amp; r\u00e9ponses<\/span>\n\t\t\t\t\t\t\t\t<h1 class=\"fc-phero__title\">\n\t\t\t\t\t<span class=\"fc-line\"><span><span class=\"fc-word\"><span class=\"fc-char\">D<\/span><span class=\"fc-char\">e<\/span><span class=\"fc-char\">s<\/span><\/span> <span class=\"fc-word\"><span class=\"fc-char\">r<\/span><span class=\"fc-char\">\u00e9<\/span><span class=\"fc-char\">p<\/span><span class=\"fc-char\">o<\/span><span class=\"fc-char\">n<\/span><span class=\"fc-char\">s<\/span><span class=\"fc-char\">e<\/span><span class=\"fc-char\">s<\/span><\/span> <span class=\"fc-word\"><span class=\"fc-char\">c<\/span><span class=\"fc-char\">o<\/span><span class=\"fc-char\">n<\/span><span class=\"fc-char\">c<\/span><span class=\"fc-char\">r<\/span><span class=\"fc-char\">\u00e8<\/span><span class=\"fc-char\">t<\/span><span class=\"fc-char\">e<\/span><span class=\"fc-char\">s<\/span><span class=\"fc-char\">.<\/span><\/span><\/span><\/span><span class=\"fc-line fc-line--accent\"><span><span class=\"fc-word\"><span class=\"fc-char\">P<\/span><span class=\"fc-char\">a<\/span><span class=\"fc-char\">s<\/span><\/span> <span class=\"fc-word\"><span class=\"fc-char\">d<\/span><span class=\"fc-char\">e<\/span><\/span> <span class=\"fc-word\"><span class=\"fc-char\">m<\/span><span class=\"fc-char\">a<\/span><span class=\"fc-char\">r<\/span><span class=\"fc-char\">k<\/span><span class=\"fc-char\">e<\/span><span class=\"fc-char\">t<\/span><span class=\"fc-char\">i<\/span><span class=\"fc-char\">n<\/span><span class=\"fc-char\">g<\/span><span class=\"fc-char\">.<\/span><\/span><\/span><\/span>\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t<p class=\"fc-phero__sub\">Pr\u00e9paration, conservation, nos gammes, le code de bienvenue et les partenariats \u2014 tout au m\u00eame endroit.<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<span class=\"fc-phero__scroll\" aria-hidden=\"true\"><i><\/i><\/span>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c07555 e-con-full fc-bleed e-flex e-con e-parent\" data-id=\"2c07555\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15484f1 elementor-widget elementor-widget-ferrara_faq\" data-id=\"15484f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ferrara_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<section class=\"fc-faq\">\n\t\t\t<div class=\"fc-wrap fc-faq__grid\">\n\t\t\t\t<header class=\"fc-head fc-head--left\"><span class=\"fc-eyebrow fc-reveal\">Pr\u00e9paration &amp; conservation<\/span><h2 class=\"fc-title fc-split\">Le caf\u00e9<br \/>\n\u00e0 la maison<\/h2><\/header>\t\t\t\t<div class=\"fc-faq__list\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"fc-faq__item fc-stagger\">\n\t\t\t\t\t\t\t<button class=\"fc-faq__q\" type=\"button\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__n\">01<\/span>\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__qt\">Comment conserver mon caf\u00e9 ?<\/span>\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"fc-faq__a\"><p>Dans un r\u00e9cipient herm\u00e9tique, \u00e0 l&#039;abri de la lumi\u00e8re, de la chaleur et de l&#039;humidit\u00e9. \u00c9vitez le cong\u00e9lateur : les variations de temp\u00e9rature alt\u00e8rent les ar\u00f4mes. D\u00e9gustez-le dans les 2 \u00e0 3 semaines suivant la date de torr\u00e9faction imprim\u00e9e sur chaque paquet.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"fc-faq__item fc-stagger\">\n\t\t\t\t\t\t\t<button class=\"fc-faq__q\" type=\"button\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__n\">02<\/span>\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__qt\">Comment r\u00e9ussir le meilleur espresso \u00e0 la maison ?<\/span>\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"fc-faq__a\"><p>Mouture fine, tassage r\u00e9gulier, eau entre 90 et 94 \u00b0C et extraction de 25 \u00e0 30 secondes. Une crema dense et persistante est le signe d&#039;un espresso r\u00e9ussi. Nettoyez le porte-filtre apr\u00e8s chaque tasse.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"fc-faq__item fc-stagger\">\n\t\t\t\t\t\t\t<button class=\"fc-faq__q\" type=\"button\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__n\">03<\/span>\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__qt\">Et avec une cafeti\u00e8re moka ?<\/span>\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"fc-faq__a\"><p>Eau froide jusqu&#039;\u00e0 la valve, caf\u00e9 en mouture moyenne sans le tasser. Feu doux, couvercle ouvert. Retirez-la du feu d\u00e8s que le caf\u00e9 monte \u2014 lentement, c&#039;est mieux. La moka est un rituel, pas une course.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"fc-faq__item fc-stagger\">\n\t\t\t\t\t\t\t<button class=\"fc-faq__q\" type=\"button\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__n\">04<\/span>\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__qt\">Puis-je utiliser le caf\u00e9 Ferrara en pour-over ?<\/span>\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"fc-faq__a\"><p>Oui \u2014 choisissez une mouture moyenne \u00e0 grossi\u00e8re et une eau \u00e0 environ 92 \u00b0C. Versez lentement en cercles concentriques et laissez le caf\u00e9 s&#039;\u00e9panouir. Le pour-over r\u00e9v\u00e8le les notes florales et fruit\u00e9es de notre 100 % Arabica.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d6e952c e-con-full fc-bleed e-flex e-con e-parent\" data-id=\"d6e952c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b350936 elementor-widget elementor-widget-ferrara_faq\" data-id=\"b350936\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ferrara_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<section class=\"fc-faq\">\n\t\t\t<div class=\"fc-wrap fc-faq__grid\">\n\t\t\t\t<header class=\"fc-head fc-head--left\"><span class=\"fc-eyebrow fc-reveal\">Gammes, offre &amp; partenaires<\/span><h2 class=\"fc-title fc-split\">Ferrara,<br \/>\nexpliqu\u00e9<\/h2><\/header>\t\t\t\t<div class=\"fc-faq__list\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"fc-faq__item fc-stagger\">\n\t\t\t\t\t\t\t<button class=\"fc-faq__q\" type=\"button\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__n\">01<\/span>\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__qt\">Combien de gammes proposez-vous ?<\/span>\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"fc-faq__a\"><p>Quatre : Classic Espresso et 100 % Arabica pour tous les jours, les \u00c9ditions limit\u00e9es en petits lots de saison, et Cold Brew Reserve pour la gamme Nuit.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"fc-faq__item fc-stagger\">\n\t\t\t\t\t\t\t<button class=\"fc-faq__q\" type=\"button\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__n\">02<\/span>\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__qt\">O\u00f9 puis-je utiliser mon code de bienvenue de 10 % ?<\/span>\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"fc-faq__a\"><p>Dans n&#039;importe quel caf\u00e9 ou magasin partenaire Ferrara. Inscrivez-vous une fois et recevez votre code par e-mail ou WhatsApp.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"fc-faq__item fc-stagger\">\n\t\t\t\t\t\t\t<button class=\"fc-faq__q\" type=\"button\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__n\">03<\/span>\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__qt\">O\u00f9 acheter le caf\u00e9 Ferrara ?<\/span>\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"fc-faq__a\"><p>Aupr\u00e8s de nos caf\u00e9s, magasins et distributeurs partenaires. Contactez-nous et nous vous indiquerons le plus proche.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"fc-faq__item fc-stagger\">\n\t\t\t\t\t\t\t<button class=\"fc-faq__q\" type=\"button\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__n\">04<\/span>\n\t\t\t\t\t\t\t\t<span class=\"fc-faq__qt\">Fournissez-vous les bars, h\u00f4tels et bureaux ?<\/span>\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\"><\/i>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t<div class=\"fc-faq__a\"><p>Oui. Pr\u00e9sentez-nous votre \u00e9tablissement via le formulaire partenaire et notre \u00e9quipe vous proposera le bon m\u00e9lange, l&#039;\u00e9quipement et un plan d&#039;approvisionnement adapt\u00e9.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ed0e1a e-con-full fc-bleed e-flex e-con e-parent\" data-id=\"3ed0e1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6065a1f elementor-widget elementor-widget-ferrara_marquee\" data-id=\"6065a1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ferrara_marquee.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"fc-marquee fc-marquee--amber\" style=\"--fc-marquee-speed:38s\">\n\t\t\t<div class=\"fc-marquee__track\">\n\t\t\t\t<div class=\"fc-marquee__row\"><span class=\"fc-marquee__item\">S\u00e9lectionn\u00e9 \u00e0 la main<\/span><span class=\"fc-marquee__dot\" aria-hidden=\"true\"><\/span><span class=\"fc-marquee__item\">Torr\u00e9fi\u00e9 lentement<\/span><span class=\"fc-marquee__dot\" aria-hidden=\"true\"><\/span><span class=\"fc-marquee__item\">Refroidi \u00e0 l&#039;air<\/span><span class=\"fc-marquee__dot\" aria-hidden=\"true\"><\/span><span class=\"fc-marquee__item\">Date de torr\u00e9faction sur chaque paquet<\/span><span class=\"fc-marquee__dot\" aria-hidden=\"true\"><\/span><span class=\"fc-marquee__item\">Ferrara \u00b7 Depuis 1958<\/span><span class=\"fc-marquee__dot\" aria-hidden=\"true\"><\/span><\/div>\n\t\t\t\t<div class=\"fc-marquee__row\" aria-hidden=\"true\"><span class=\"fc-marquee__item\">S\u00e9lectionn\u00e9 \u00e0 la main<\/span><span class=\"fc-marquee__dot\" aria-hidden=\"true\"><\/span><span class=\"fc-marquee__item\">Torr\u00e9fi\u00e9 lentement<\/span><span class=\"fc-marquee__dot\" aria-hidden=\"true\"><\/span><span class=\"fc-marquee__item\">Refroidi \u00e0 l&#039;air<\/span><span class=\"fc-marquee__dot\" aria-hidden=\"true\"><\/span><span class=\"fc-marquee__item\">Date de torr\u00e9faction sur chaque paquet<\/span><span class=\"fc-marquee__dot\" aria-hidden=\"true\"><\/span><span class=\"fc-marquee__item\">Ferrara \u00b7 Depuis 1958<\/span><span class=\"fc-marquee__dot\" aria-hidden=\"true\"><\/span><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HomeFAQ Questions &amp; r\u00e9ponses Des r\u00e9ponses concr\u00e8tes.Pas de marketing. Pr\u00e9paration, conservation, nos gammes, le code de bienvenue et les partenariats<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-29218","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Ferrara Caff\u00e8<\/title>\n<meta name=\"description\" content=\"Brewing, storing, our four lines, the welcome code and partnerships \u2014 concrete answers from Ferrara Caff\u00e8.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ferraracaffe.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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